Privacy Policy
Privacy Policy
AR-CANE Industries LLC
This Privacy Policy explains how AR-CANE Industries LLC (“we,” “us,” “our”) collects, uses, and protects information when you visit AR-Cane.com or make a purchase from us.
1. Information We Collect
We collect the following types of information:
• Information you provide: your name, shipping and billing address, email address, phone number, and order details when you make a purchase or contact us.
• Payment information: processed securely by our third-party payment providers (see Section 3). We do not store full credit card numbers on our systems.
• Email sign-up information: your email address and related preferences when you subscribe to updates.
• Photo submissions: if you submit a photo to our customer gallery, we collect the image and any name or caption you provide, with your consent.
• Automatically collected information: through cookies and analytics tools, we collect data such as your IP address, browser type, pages visited, and general usage patterns.
2. How We Use Your Information
We use your information to:
• Process and fulfill your orders and provide customer support.
• Send order confirmations, shipping updates, and, if you opt in, marketing emails.
• Comply with shipping restrictions (for example, restricted-state rules on certain products).
• Display customer-submitted photos in our gallery, with your permission.
• Improve our website and understand how visitors use it.
3. Payment Processing
We use trusted third-party payment providers to process payments. When you pay, your payment information is handled directly by these providers under their own privacy policies:
• Wix Payments — credit and debit card processing.
• PayPal — for PayPal payments.
• Affirm — for pay-over-time financing.
We recommend reviewing the privacy policies of these providers to understand how they handle your information.
4. Cookies, Analytics, and Tracking
We use cookies and similar technologies to operate the site and understand usage. These include:
• Google Analytics (GA4) — to measure site traffic and usage.
• Wix — our website and hosting platform, which uses cookies necessary for the site to function.
• Meta Pixel — if enabled, to measure and improve our Facebook and Instagram advertising. (Delete this line if you do not use Meta Pixel.)
You can control cookies through your browser settings. Disabling some cookies may affect how the site works.
5. Email Marketing
We use Brevo to manage our email list and send updates. If you subscribe, you may opt out at any time using the unsubscribe link in any email, or by contacting us. We do not sell your email address.
6. How We Share Information
We do not sell your personal information. We share it only as needed to run our business, including with: payment processors (Section 3), shipping carriers to deliver your order, our email platform (Brevo), and analytics providers (Section 4). We may also disclose information if required by law.
7. Your Rights and Choices
Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, or delete it, and to opt out of marketing. California residents have specific rights under the CCPA/CPRA, including the right to know what personal information we collect and to request its deletion. To exercise any of these rights, contact us using the information in Section 10.
8. Data Retention and Security
We keep your information only as long as needed to fulfill orders, comply with legal obligations, and run our business. We use reasonable measures to protect your information, though no method of transmission or storage is completely secure.
9. Children’s Privacy
Our website and products are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us and we will delete it.
10. Contact Us
If you have questions about this Privacy Policy or your information, contact us at:
AR-CANE Industries LLC
Email: info@AR-Cane.com
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.